

Skills
Comfortable using PC and Mac
Working knowledge of HTML, Home Site 4.0
Ability to create on-mouse rollover buttons in Fireworks
Eudora, Unix, Outlook, MS Word, Windows 95/NT, Internet
Basic knowledge of Corel Photo-paint, Adobe PhotoShop
Employment
September 1999-present QED Communications, Vancouver, BC
Position: HTML Editor/Office assistant
Responsibilities:
Maintenance and operation of the web site www.carecity.com
Write articles, find content and maintain the content side of the site
Maintenance and uploading of new stores to the site
On a daily basis used: HTML, Fireworks, Home Site 4.0, Corel Photo-Paint, FTP, Email, Windows, telnet
April 1995-December 1999 Shoppers Drug Mart, Vancouver, BC
Position: Supervisor, Postal Clerk, and Cashier
Responsibilities:
Evening supervisor responsible for all end of day cashing procedures
Customer service and diffuse difficult situations
Postal responsibilities included cash, customer service and careful attention to detail
Gained skills in leadership and confidence in my ability to accomplish goals
July 1994-April 1995 Lobsterman Gift Shop, Vancouver, BC
Position: Cashier/Clerk
Responsibilities:
Open and close the store
Knowledge of all the stock to best serve the customer
Usually left unsupervised
Feb. 1992-Dec. 1993 Island Community Home Support Services,
Victoria, BC
Position: Home Health Care Worker
Responsibilities:
Provided care in clients' homes, such as housecleaning, cooking, bathing, walking, shopping, and medication dispensing
Many clients were elderly and simply required some companionship
An occasional overnight stay was required for some clients
April 1990-Feb. 1992 Nautical Mind Bookstore, Victoria, BC
Position: Cashier/Clerk
Responsibilities:
Database entry to keep inventory and submit customer requests
Gained knowledge in nautical books and how to order/inventory books
Volunteer
January 1991-April 1991 West Coast Wilderness Committee, Victoria, BC
References available upon request
laratcli
sfu.ca